We don't only provide solutions, we also offer a support network.
Your opportunity for public-private collaboration
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and Sustainability ?
14 years of customer service & visitor experience
7 years of international research related to the tourism industry
4 years in business development & marketing
2 languages French / English
When you are too involved in your project, sometimes you need an external view to bring new perspectives.
That way, 27 professionals used our approach to evolve.
Personalised Design Thinking and Emotional Intelligent approach
Combine all the research to spot the if dysfunctions exists
Share and brainstorm initial observations and analysis with the concerned stakeholders exploring ideas and concepts
Research Gathering datas using primary and secondary research
Test the actions at a small scale asking for feed-forward, analysing KPI's
Ask for constant feedback, KPI's analysis, learn and readjust
Put the vision into effect and learn