We don't only provide solutions, we also offer a support network.
Your opportunity for public-private collaboration
Have you said
Human Experience,
Resilience,
and Sustainability ?
14 years of customer service & visitor experience
Immersion in 6 different countries
7 years of international research related to the tourism industry
4 years in business development & marketing
2 languages French / English
WHO?
Private corporates
Public authorities
Individuals
When you are too involved in your project, sometimes you need an external view to bring new perspectives.
That way, 27 professionals used our approach to evolve.
Personalised Design Thinking and Emotional Intelligent approach
DEFINE
Combine all the research to spot the if dysfunctions exists
IDEATE
Share and brainstorm initial observations and analysis with the concerned stakeholders exploring ideas and concepts
PROTOTYPE
ACTION PLAN
EMPATHISE
Contextualisation
Research Gathering datas using primary and secondary research
TEST
Test the actions at a small scale asking for feed-forward, analysing KPI's
COLLABORATION
EMOTIONAL
INTELLIGENCE
OPTIMISE
Ask for constant feedback, KPI's analysis, learn and readjust
IMPLEMENT
Put the vision into effect and learn
D.GIMAT 2020
